Service Management Releases

¿Qué hay de nuevo en Service Management? Navega un registro detallado de versiones sobre las nuevas funcionalidades y correcciones.

Brand New 7.113.2 Stable 7.112.5 LTS 7.102.54

Para versiones más antiguas haga click aquí

Brand New 7.113.2

Oct 6, 2025

Corección de Errores

Menor

Improved notification names and descriptions in the Notifications Center.

#43185

Brand New 7.113.1

Oct 6, 2025

Corección de Errores

Menor

Fix for a bug that prevented logging in with a user created from the login screen

#45870

Brand New 7.113.0

Oct 6, 2025

Funcionalidades y Mejoras

Nueva

InvGate User Community

You can now access a new private community where you can connect with other customers, share ideas, ask questions, upvote feature suggestions, and join exclusive events.

#45740

Nueva

Transitioning to the new Workflow editor

Workflows created with the old editor will now open in read-only mode. This ensures stability while giving you the opportunity to upgrade and benefit from our enhanced editor with advanced features, greater flexibility, and a more intuitive design.

#43113

Nueva

Enhanced Building Blocks with Variable-Based URLs

Added support for variable-based URLs in Building Blocks, making it easier to create dynamic, context-aware blocks using workflow variables.

#42614

Corección de Errores

Menor

Fixed an issue where certain variables were missing when creating requests through workflows.

#45567

Menor

Fixed an issue where exporting the System Events log could fail.

#45474

Menor

After-hours actions in multi-level help desks now work as expected.

#45377

Menor

Scheduled reports and exports with large data sets now generate correctly.

#45187

Menor

Requests created from the mobile app now display the correct source in reports.

#44793

Menor

Fixed an issue where the Help Desk screen experienced slow loading times due to frontend rendering, while other modules like Catalog loaded normally.

#44260

Menor

Requests assigned to agents are now reassigned consistently when removing an agent from a help desk, regardless of whether the change is made from the User or Help Desk settings.

#43469

Menor

Resolved an issue where approvals via emails that were expired or had already been done were not being displayed correctly in the product.

#42073

Menor

Fixed an issue where copying text from websites into Request descriptions incorrectly sanitized the HTML, causing frontend errors when creating the Request.

#41963

Menor

Fixed an issue where attachments were renamed incorrectly after being uploaded and then deleted.

#41366