Service Management Releases

¿Qué hay de nuevo en Service Management? Navega un registro detallado de versiones sobre las nuevas funcionalidades y correcciones.

Brand New 7.101.2
Apr 24, 2025
Corección de Errores
Mayor
Fixed an issue when creating requests automatically through Workflow actions
#41746
Mayor
Fixed an issue were requests were assigned to the wrong source
#41740
Brand New 7.101.1
Apr 22, 2025
Corección de Errores
Mayor
Minor performance and stability improvements.
#41679
Menor
User profiles now correctly show the user's role (end user or agent), which was previously missing when viewing a profile.
#41421
Brand New 7.101.0
Apr 21, 2025
Corección de Errores
Menor
Resolved an issue where the rejection date of a request was not included in some reports and dashboards.
#41169
Menor
Fixed an issue where workflows with conditionals and approval steps were not migrating correctly, leaving the "canceled" path disconnected. Migrations now handle these cases properly.
#40896
Menor
Addressed an issue that prevented attachments from being included in some email notifications sent to external users.
#40068
Menor
Fixed an issue where automations were triggered incorrectly when creating a request in a help desk with free assignment.
#39418
Menor
Improved validation to ensure consistent application of filters on Configuration Item custom fields, even when using the API.
#36486