Service Desk Lançamentos

O que há de novo no Service Desk? Navegue por um registro de lançamento detalhado das novas funcionalidades e correções.

Brand New 7.75.1 Stable 7.74.3 Core 7.73.5 LTS 7.64.25

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Brand New 7.75.1

Apr 26, 2024

Correção de erros

Menor

Fixed a bug affecting webservice configurations.

#32767

Brand New 7.75.0

Apr 24, 2024

Características e melhorias

Novo

Text-type custom fields of workflows now available as filter conditions

Users can now filter views, dashboard charts and reports based on text-type custom fields of workflows.

#32341

Novo

Multi-SAML support now available in Service Desk

Admins can now connect and configure multiple identity providers via the SAML protocol in Service Desk, which provides a more flexible and scalable user management and authentication experience.

#18089

Correção de erros

Maior

We've resolved an issue where dashboards were not displaying unassigned requests correctly.

#32235

Menor

Fixed a bug where users couldn't modify dashboard charts configured with deleted custom fields.

#32189

Menor

Fix for a bug where simultaneous interactions with approvals could lead to unexpected issues.

#29667

Menor

Fixed a bug where dashboard charts would, under certain circumstances, inaccurately display data when using the Solutions (Rejected) metric.

#24858

Menor

Fixed a bug where specific help desks and levels were occasionally unavailable for selection when assigning holiday calendars.

#23987