Service Management Lançamentos

O que há de novo no Service Management? Navegue por um registro de lançamento detalhado das novas funcionalidades e correções.

Brand New 7.90.0 Stable 7.89.7 LTS 7.77.45

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Brand New 7.90.0

Nov 20, 2024

Correção de erros

Menor

Improved performance when duplicating a category in the Service Catalog.

#37354

Menor

Fixed an issue where dynamic assignments in workflow templates (e.g., 'Employee Onboarding') were not saved correctly, resulting in unassigned steps within the workflow configuration.

#37326

Menor

Fixed a bug that caused visual errors when changing the status for requests with a Jira external entity associated.

#37306

Maior

Improved performance when loading requests in the Manager view.

#37194

Menor

Improved memory usage to fix a bug that prevented successful export of all users to .csv format, in instances where the user count was around 500k or higher.

#37111

Menor

Fixed an issue where the 'Notification: New answer/comment' email was missing a 'Reply-to' address. This caused user replies to be sent to an outgoing address that wasn't configured as an incoming one, preventing responses from being processed.

#36977

Menor

Fixed an issue where pasted content in Knowledge Base articles could not be edited due to a text property being applied.

#36949

Menor

Resolved an issue where creating a request from a user profile selected the person initiating the request as the customer instead of the intended user.

#36902

Menor

Fixed an issue where the portal logo was not visible when viewing public articles in incognito mode.

#36801

Menor

Resolved an issue where documents created through InvGate Assets Management integration were inaccessible after one minute in cloud environments.

#36651

Menor

Fixed an issue where the category tree did not maintain the configured order.

#36510

Maior

Fixed a bug where, in rare cases, LDAP-provisioned users who were changed from Administrator to Agent reverted back to Administrator after an LDAP sync.

#36447

Menor

Fixed an issue where deleted locations would also disappear from associated requests.

#36270

Menor

Fixed a bug where the Logged Time column in Views included deleted time entries in the total time calculation.

#35235

Menor

Fixed an issue where special characters in the Knowledge Base article title were being misinterpreted, causing the character limit to be exceeded.

#35140

Menor

Fixed an issue where long request titles without spaces would display incorrectly.

#34710

Menor

Fixed an issue where certain articles were not downloading due to a timeout, causing the download process to stall indefinitely.

#32952

Menor

Fixed a bug where the Workflow Stage filter did not work when filtering by the End stage of a workflow in Reports.

#32105

Menor

Fixed an issue where requests could be moved to a parent category even when "Only Leaves" selection mode was enabled.

#29922

Menor

Fixed an issue where approval email notifications in a workflow always showed checkbox fields as "Enabled" regardless of their actual value.

#20457