Service Management Lançamentos

O que há de novo no Service Management? Navegue por um registro de lançamento detalhado das novas funcionalidades e correções.

Brand New 7.94.0
Jan 10, 2025
Características e melhorias
Novo
Various wording enhancements
Implemented various wording improvements across the Users, Help Desks, Gamification, and System Configuration modules to enhance clarity and readability.
#38705
Correção de erros
Menor
Fix for a bug where the screen failed to load correctly during the approval stage of specific workflows.
#38884
Menor
Updated certain French translations to align with standard capitalization rules.
#38876
Menor
Improved the accuracy of some French and Dutch translations.
#38810
Menor
Fixed an issue where a blank screen appeared when accessing Service Management with a token on specific URLs.
#38626
Menor
Applied security improvements to the group, help desk, company and location profile screens.
#38553
Menor
Fixed a bug causing requests to be listed multiple times in the Observed request view if the user was both an observer of the request and the assigned help desk.
#38540
Maior
Improved approval confirmation process to ensure the correct user is logged in activity records.
#38323
Maior
Adjusted task assignment rules to restrict assignments to permitted roles only.
#38320
Maior
Applied security improvements to the Internal Notes section.
#38317
Maior
Adjusted permission validation to ensure only authorized users can accept or reject requests.
#38313
Maior
Improved permission checks to restrict approval reassignment to authorized users only.
#38312
Menor
Fixed an issue where changing categories in the request creation form would erase the content of the Title and Description fields.
#37867
Maior
Fix for a bug where the screen failed to load correctly after deleting fields used in a ‘Modify CI’ stage of a workflow.
#37705
Menor
Fixed a bug where help desks and levels from deleted parent help desks were incorrectly included in the export of all help desks.
#36173
Menor
Fixed a bug that prevented editing external user information.
#34858
Menor
Adjusted category change suggestions to ensure they no longer recommend workflow-related categories.
#34578
Menor
Fixed an issue where selected targets were not properly saved in announcements.
#28807