Service Desk Releases

What’s new on Service Desk? Navigate a detailed release log of new features and fixes.

Brand New 7.38.1
Nov 25, 2022
Bug Fixes
Before this fix, the incoming email configuration accounts of type EWS Microsoft Modern Auth requested admin consent even when it was already provided.
Brand New 7.38.0
Nov 22, 2022
Features and Improvements
Migrate LDAP groups to SCIM groups
We've added an option to replace LDAP groups with SCIM that share the same name.
Bug Fixes
Performance improvements in My Work collaborations.
Performance improvements the manager's view.
Fix for a bug that prevented Workflows from being related to other Workflows.
Fixes a bug in the requests report details when using the 'Linked CIs' dimension.